(Phil) has gone way beyond the call of duty

I am writing to tell you how well Phil Stilson represents New Garden Select.  He recently has been involved in making a bad situation good for us and has gone way beyond the call of duty to repair our weed-infested lawn.  We have been New Garden Select customers for several years and have been very pleased with our service until we had a glitch this spring.  All I can say is he has done a wonderful job in restoring our faith in New Garden Select at a time when we were considering other services.  And in doing so, he developed more New Garden business with us by selling us on New Garden’s bed maintenance service.  I’m sure you already know what a great employee he is, but I wanted to underscore that knowledge.  

Thank you,
Martha Stukes (via email)